Privacy Policy

Your privacy and data protection at Synkro

Quick Navigation

No Data Sales

We never sell your personal data to third parties

End-to-End Encryption

Your data is encrypted in transit and at rest

Full Transparency

Clear explanations of how we handle your data

Information We Collect

Account Information

Email address
Name and profile information
Account preferences

Research Data

Project files and documents
Notes and annotations
AI-generated summaries

Usage Information

Feature usage patterns
Performance analytics
Error logs and debugging data

Google Services Data

Calendar events (with permission)
Drive files (with permission)
Contact information (with permission)

How We Use Your Information

Provide Services

Deliver core research and project management features

AI Enhancement

Generate summaries, insights, and recommendations

Account Management

Maintain your account and preferences

Service Improvement

Analyze usage to enhance our platform

Communication

Send updates, notifications, and support messages

Security & Compliance

Protect against fraud and ensure platform security

Data Sharing and Disclosure

We do NOT sell your data

Your personal information is never sold to advertisers or third parties for commercial purposes.

Service Providers

We may share data with trusted service providers who help us operate our platform:

Supabase (database and authentication)
Google Services (with your explicit permission)
AI providers (for processing and analysis)

Legal Requirements

We may disclose information when required by law or to protect our rights and users' safety.

Security Measures

Encryption

All data is encrypted in transit using TLS and at rest using AES-256 encryption.

Access Controls

Strict access controls ensure only authorized personnel can access your data.

Regular Audits

We conduct regular security audits and vulnerability assessments.

Incident Response

24/7 monitoring and rapid response to any security incidents.

Your Privacy Rights

Access

Request a copy of your personal data

Portability

Export your data in common formats

Deletion

Request deletion of your account and data

To exercise any of these rights, please contact us using the information below.

Contact Privacy Team

Children's Privacy

Age Restriction

Synkro is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Contact Us About Privacy

If you have questions about this Privacy Policy or your privacy rights, please contact us:

Privacy Officer

support@synkroai.app

Business Address

Building 32
Fidar, Byblos
Lebanon

Ready to experience secure research? Your privacy is protected with Synkro.